Fiverr Review

Customer Reviews

Fiverr is one of the world’s largest online marketplaces for freelancers. It is primarily focused towards individuals, small and medium organizations looking to complete various tasks in virtually every aspect of digital and business-related services, as well as lifestyle and fun-focused services.

Founded in 2010, the company is headquartered in Tel Aviv and there were over 3 million services listed on Fiverr as of 2012. Each job begins at the cost of $5, which is where the marketplace gets its name. In contrast to many traditional freelance websites, where freelancers generally have to compete for the job, Fiverr works the other way around. Freelancers (known as vendors) create separate job services (known as gigs) for each individual skill they possess and want to sell, and let businesses (buyers) buy their services, much like they would on an-e-commerce website.


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The marketplace features 8 main service categories – Graphic and Design, Digital Marketing, Writing and Translation, Video and Animation, Music and Audio, Programming and Tech, Business, Fun and Lifestyle – with each of them having around a dozen sub-categories to help avoid confusion. However, the services available aren’t limited to only those categories; you can simply search for the service you require in the search field and the smart system will retrieve everything related to your search term.

What is Fiverr Pro?

The Fiverr Pro program was launched in June 2017 and is specifically designed to reduce the amount of time required for buyers to find a vendor. The Pro vendors are carefully selected by the success management team of Fiverr, based on their experience, background, job success and the ability to continuously deliver high-quality work. Each Pro member has a Pro badge attached to his or her vendor profile and there is an option to filter vendors based on the availability of the Pro badge.

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Pros and Cons of Fiverr


  • The vast amount of vendors in every category makes it possible to find the most suitable person for virtually any job, depending on the buyer’s budget, time constraints, required level of service, etc.
  • Intuitive UI – The marketplace is very easy to browse and the design is very simple: anybody should be able to instantly identify how to navigate and make use of it without any complications.


  • Too many search terms – Fiverr is designed in a way that allows a vendor to create and list a gig all by themselves, and this includes the search terms, which can make it inconvenient for buyers. For instance, there is a difference in terms of search results between the search terms “website builder”, “website building” and “build website”.


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Why Use Fiverr for Website Building and Design?

From a website building perspective, Fiverr represents a very wide selection of vendors offering high quality website design services on a ton of website builders including Wix, GoDaddy, Beaver, Hibu, Squarespace, etc. There is also an option to choose between specific website building aspects like customization, theme and plugin installation, backup and migration, bug fixing, performance and security, etc. Some vendors even offer to create your own online website building company.

Moreover, with such a high number of vendors with different levels of experience, you will most certainly be able to find a professional who will close to perfectly suit your budget, delivery times, design specific requests and virtually any other detail you can think of.

Website Building Services, Vendor Experience and Pricing

The services available cover pretty much every aspect of website design, building and manipulations like customization, on-demand backup, cloning and migration, website redesign, add/remove features, etc. Every buyer should be able to quickly find the services he is interested in.

The experience of vendors varies a lot, which is a good thing. There are both new entrants who will do the job in a longer amount of time, but charge way less. The more experienced designers can deliver very high-quality services in a very short amount of time, but for a higher price.

The pricing is also very volatile. Some vendors’ price per service starts at $5 and can go up to $1000 depending on the amount of services required, vendor expertise and specific requests from buyers. As a general rule, Pro vendors charge up to a few hundred dollars more for relatively the same service compared to standard vendors.

How to Use Fiverr for Website Building


Depending on what you’re looking for, you can either click on the Programing and Tech category and choose Website Builder and CMS to see what services are available, or type in a specific service and let the system retrieve the most relevant results for you.

After the initial search, you can filter the results based on specific requirements like:

  • Full website customization
  • Migration
  • Bug fixes, etc.
  • Delivery time
  • Price range
  • Online status of the vendor
  • Website building platform
  • Specialization
  • Seller level (new seller, level 1, level 2 and top rated) and
  • Communication language.

Once done, you’ll find yourself looking at the profiles of the most suitable vendors.

Contract Terms

When you click on a profile, you’ll generally find a short description of the vendor’s expertise, a detailed description of the gig, pricing packages and reviews from previous buyers. There are usually three packages to choose from – Basic, Standard and Premium. Each comes with a detailed explanation of what’s included in it along with the price, delivery estimates, and any extra services the vendor may offer.

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Reviews and Ratings

At the bottom of each profile, you’ll find the reviews and ratings (1-5 stars) of previous buyers for three business aspects – communication, service quality and endorsements – and the average vendor rating based on all feedback available.

Customer Support

Fiverr does a pretty good job at answering every potential question a buyer might have during the whole period of interacting with a vendor including everything from how to get started to managing payments and rating a vendor. If there is a specific issue you need to discuss with the marketplace, you can submit a detailed explanation of your issue and the team will get back to you. It’s also important to note that the Pro vendors (and their buyers) enjoy a 24/7 customer support, safe communication and transactions.


Overall, Fiverr is an insanely good marketplace for both businesses and individuals looking to purchase a high quality service from a professional in a given sphere. In terms of website building specifically, every buyer should be able to find a vendor who’ll be close to a perfect match on what kind of work needs to be done, available budget, time constraints, various specifics and many other details related to the service.

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Ray Rosenfeld
When it comes to UI and online SEO, Ray is your guy. Ray holds 6 years of experience under his giant wings. He is highly successful at assisting businesses and individuals increase their websites prominence using various methods. Now Ray mostly enjoys writing and sharing his vast knowledge, especially with the readers of the Top 5 Website Builders blog.
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Fiverr Review