Fasthosts UK Review
UK based hosting for improved performanceChoose from a variety of solutions
Offers robust security
Highly scalable plans
30 day money back guarantee
Plans & Pricing
Fasthosts offers three packages for all your different needs when you’re looking to build your website. All of the packages include a free domain for a year, a free SSL certificate, smart SSD storage, and a free professional email.
For the first three months, each package costs only £1 per month and has a 30-day no obligation. This is a great addition because you can try out the package including all the features and if Website Builder just isn’t for you, you can cancel within 30 days, no charge.
Overview
Fasthosts has been the go-to solution for online success since 1998. From domain names to cloud servers, they provide cutting-edge internet technology. Their UK-based team operates 24/7, managing over a million domains and delivering 42 million emails daily. By focusing on customer needs and good hires, they’ve created a profitable, fast-moving and market-leading organisation.
Features & Functionality
WordPress Auto Installer– This feature makes the setup super easy. How it works is that you will be asked questions along the sign-up process about your goals and intended use so that Fasthosts can better optimize it for you.
Free domain and SSL Certificate– Every Fasthosts plan comes with a free domain for a year and a free SSL certifictae. This is a huge bonus since a lot of other hosts will charge for this. The domain includes .com, .uk, .co.uk, and .online addresses, with other domain names purchasable for an extra fee. All Fasthosts SSL certificates also use ultra-secure 256-bit TLS encryption.
Optimisation tools– With certain plans you can receive tools that help make optomising your website for search engines easier. Which in turn means you can get found online easier.
Ease of Use
Fasthosts is great for beginners or experts with a user-friendly sign-up process and intuitive control panel. The admin panel facilitates various tasks, including accessing statistics and purchasing add-ons, making it visually appealing and beginner-friendly. There is also seamless access to the WordPress Dashboard directly from the Fasthosts admin panel, taking care of the need for separate logins. For any other assistance needed or walk-throughs there are detailed videos on their official YouTube channel.
Customer Support
If you need to contact Fasthosts, there are a variety of ways to get in touch but mainly through their phone, ticket, and live chat support channels. Phone support can be reached 24/7 and charge standard landline tariffs no matter where you call from in the UK. To speed up the process you should create a support code which can be done on your account dashboard.
The online chat support is very responsive during working hours, which are Monday-Friday 9am-8pm GMT. You can still send a message hen they’r offline or open a ticket and a representative will respond when available. Something to keep in mind is that you will need to create an online account to start a chat which can be annoying if you are just checking out your options.
They also have a super informal YouTube channel as well as a blog and guides on their official website to help with any non-urgent questions.
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24/7 Help & Support
Yes, via phone support -
Phone Support
Available 24/7 at 03330142700 -
Live Online Chat
Available Monday-Friday from 9:00 am-8:00 pm GMT -
Video Tutorials
There is a YouTube with informal and how-to videos -
FAQ
The FAQ is on the homepage of the official website -
Blog
The blog can be found on the official website
Final Word
Fasthosts caters to diverse business needs with shared hosting plans starting at an affordable rate. While the basic plan is affordable, opting for a slightly higher-tier ensures faster visitor speeds. While it’s not feature rich, the company has a 99.99% uptime guarantee and the well-organized control panel and reliable customer support enhance the hosting experience. If you’re looking for a UK-based host for serving your website to UK visitors, Fasthosts should definitely be considered.
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