Hibu Review

flag Easy, no stress alt to DIY
  • Beautiful, modern, mobile friendly
  • Trusted partner – over 500K sites built
  • Mobile friendly websites
  • Secure websites with https
GOOD FOR
Online Stores
Support
6 /10
MONEY BACK
N/A
slider-image
  • Author: Karen Hayoun
  • 01.11.18
  • Comments
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Rating

  • Price
    7.5 /10
  • Features
    8 /10
  • Ease of Use
    8 /10
  • Help and Support
    6 /10

Overview

Hibu is a ‘Do It For Me’ website building agency. It mostly focuses on helping out small or mid-sized businesses. Now, the difference between Hibu and other sites for website building is that Hibu has a team of professionals build your site for you.

As a trusted partner to small and mid-sized business across the US, Hibu has built over 500,000 websites within the last 10 years alone. Hibu experts will do all the work of creating your website. During an initial consultation with your Hibu expert, as well as throughout the process, you can provide the input and direction you want. You’ll receive proofs of the site before going live with the opportunity to make additional changes.  Also, Hibu offers 24/7 support, 1-1 service and expert support.

To start this process, what you need to do is contact Hibu and talk with a website specialist. They’ll want to learn about your business, goals, budget, your vision for the site and then they’ll share a website solution that is the best fit for you.

Plans & Pricing

When it comes to pricing, Hibu is a bit more expensive than simply paying for hosting and making a site on your own. On the other hand, using this service is a lot cheaper than hiring a web designer, and paying them to make you a site.

Hibu offers several pricing packages, and each comes with different features. Depending on how much you are willing to pay, and what you need, the price can go from around $600 per year to around $2,000 per year. For example, the premium package that contains several add-ons can cost you around $1,600 per year. Of course, this includes the fee for an initial web design as well.

Packages with fewer features will cost less, but you also get less, which is important to have in mind. All in all, you must know what you want, and even more importantly, what you truly need. Make the necessary calculations, just so that you would know what kind of prices you can expect.

Features & Functionality

Hibu offers a large number of features for its customers, and they are customizable being that Hibu offers personalized web design services.

Marketing suite integration

You can integrate Hibu’s digital marketing suite with your website. That means that you can add features like online reviews, paid search, display ads, social media, as well as directory listings, and even SEO. A professionally-made and marketed website will attract customers and also allow your business to grow and evolve quickly.

Https security

All hibu websites are built to withstand the attacks from potential intruders. Additionally, by having https within your website’s name, you let your visitors know that they are visiting a safe and secure website.

Simple drag and drop features

If you want to take some of the control in your own hands, then you can use the simple drag and drop editor to add pages, upload images or do anything else.

Detailed analytics

The 24/7 online dashboard that gets updated with data in real-time provides you with detailed analytics regarding your website’s performance and the type of visitation that you are getting.

Design & Templates

Depending on business, you may need a specific template for your website. Hibu can match your needs easily, and it can offer hundreds of templates that are completely customizable.

When it comes to the design of the site, templates are modern, simple, and clean. Remember, this is the service that works best with smaller businesses, which is why the company doesn’t aim at creating massive and overly complicated designs. Their sites are simple and practical, and easy for anyone to find their way around. However, that doesn’t mean that you can’t ask for specific things. You will provide instructions on how the site should look like, and even some images and basic content. If you don’t have such specifics in mind, you can also provide general ideas, and the Hibu experts will take care of the rest. When the site is finished, you can ask for changes and improvements, or do them yourself. The company aims to help you and satisfy your every need.

Customer Support

Hibu offers support via phone and live chat but they don’t have any email address which help-seeking customers can reach them at. You can also submit tickets for the company developers to look at and there is a well-maintained community forum present on the website as well. The company also frequently updates its blog.

Pros & Cons

  • Do it for me website building
  • Stay in sync with all marketing efforts
  • Built from the ground up
  • Mobile friendly websites
  • Secure websites with https
  • Customer service can be a bit unhelpful at times

Ease of Use

Using Hibu to create your website is very simple – because you are not building it yourself. You work with a designer to come up with the look and feel of the site, and they create it for you. After working with the designer, they will send you a proof of the site. Any additional changes can be made by the designer, or on a do-it-yourself basis.

You do not need any deep technical knowledge, because you are not constructing it yourself. Of course, you will have to understand the analytics dashboard, but there are FAQs and tutorials to help you.

  • Phone support
    Available Mon - Thurs (8:00 - 23:00) and Fri (8:00 - 18:00) ETS
  • Live Online Chat
    Not always available and they don't specify when it is. It simply states "At the moment, we are not available to chat".
  • Community Forum
    There is a community forum available
  • Blog
    There is a blog with marketing and website optimization tips

Final Word

Hibu is a great way for a small or mid-sized business to get a beautiful, professional website, without hiring an expensive web designer. The service costs more than DIY website builders, but on the other hand, it doesn’t require any technical knowledge and saves you time and headaches.

It is very customizable, and you can provide your own suggestions about how the website should look. Also, if you happen to have any issue, the support team is only a phone call away. You will get many features as a part of the package, and of course, it is a fairly easy to use interface.

Karen Hayoun
author

Karen is a copywriter and social media strategist with extensive experience working with small businesses and corporations, both B2B and B2C. With her expertise in online marketing and knowledge of website creation, there’s no better person to turn to if you want to craft an incredible website that gets noticed.

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