HubSpot UK Review
Personalise content for site visitorsNo coding or design skills required
Built to generate leads & convert
Multi-language content creation
Excellent 24/7 phone support
Pros & Cons
- Access to amazing marketing tools for tracking campaign success
- Integrates easily with the HubSpot CRM
- Many security features are available
- Offers free landing pages
- Confusing pricing plans
- Learning curve with tools that are advanced
Plans & Pricing
Free Pricing Plan
HubSpot’s Free Plan is available at £0 and supports up to 2 users without requiring a credit card. This plan includes access to basic tools across Marketing, Sales, Service, Content, Operations, and Commerce, making it a solid starting point for businesses exploring HubSpot’s capabilities.
Professional Customer Platform
Starting at £1,017 per month, the Professional Customer Platform offers a comprehensive suite of tools for marketing, sales, customer service, content, and operations. This plan includes 5 seats, with additional seats available for £40 each. With the Professional Platform, you gain access to Marketing Hub Professional (including 2,000 marketing contacts), Sales Hub Professional, Service Hub Professional, Content Hub Professional, Operations Hub Professional, and Commerce Hub.
Enterprise Customer Platform
HubSpot’s Enterprise Customer Platform, starting at £3,740 per month, provides advanced tools for larger businesses, covering marketing, sales, customer service, content, and operations. This package includes 7 seats, with extra seats available at £70 each. The Enterprise Platform includes access to Marketing Hub Enterprise (with 10,000 marketing contacts), Sales Hub Enterprise, Service Hub Enterprise, Content Hub Enterprise, Operations Hub Enterprise, and Commerce Hub.
Marketing+ Professional
For businesses focused on robust marketing, Marketing+ Professional starts at £783 per month and includes 3 seats, with additional seats costing £40 each. This plan offers tools for social media, memberships, campaign management, brand voice (Beta), omni-channel marketing automation, content reporting, and smart content options like the Breeze Content Agent (Beta).
Marketing+ Enterprise
Designed for advanced marketing needs, the Marketing+ Enterprise plan starts at £3,310 per month and includes 5 seats, with extra seats available at £70 each. This package offers custom events, customer journey analytics, content approvals, multisites, and AI social insights, plus control over data access and organisation.
Sales Hub Professional
Starting at £77 per month per seat, Sales Hub Professional provides comprehensive sales tools, including call transcription and coaching, playlists, forecasting, playbooks, account-based marketing tools, and a dedicated sales workspace.
Sales Hub Enterprise
For more advanced sales functions, Sales Hub Enterprise starts at £135 per month per seat. This package includes recurring revenue tracking, custom objects, lead form routing, and enhanced permissions, offering greater control over sales processes.
Service Hub Professional
At £77 per month per seat, Service Hub Professional is designed to scale help desk functions with service analytics, customer surveys, playbooks, and a dedicated customer portal.
Service Hub Enterprise
Service Hub Enterprise starts at £135 per month per seat, adding features such as field-level permissions, single sign-on, admin notifications, and custom objects, offering enhanced support management.
Content Hub Professional
Starting at £396 per month, Content Hub Professional provides comprehensive content marketing tools with 3 seats included (additional seats at £40 each). It supports A/B testing, content embedding, custom reporting, brand voice (Beta), memberships, podcasts (Beta), smart content, and the Breeze Content Agent (Beta) for enhanced content management and scalability.
Content Hub Enterprise
For businesses needing advanced content marketing tools, Content Hub Enterprise starts at £1,310 per month, with 5 seats included and additional seats at £70 each. This plan includes features such as custom objects, team organisation, multisite management, content approvals, and serverless functions, allowing for greater control and flexibility in content operations.
Operations Hub Professional
At £630 per month, Operations Hub Professional offers essential operations tools to automate and scale processes. It includes 1 seat, with additional seats costing £40 each, and provides access to data quality management, AI-powered data formatting, bulk duplicate handling, and scheduled workflow triggers.
Operations Hub Enterprise
Starting at £1,740 per month, Operations Hub Enterprise is designed for advanced operations control and data management. It includes 1 seat, with extra seats available at £70 each, and offers features like a standard sandbox account, custom objects, Snowflake data sharing, datasets, advanced data calculations, and enhanced permissions.
Overview
Founded in 2006 by MIT graduates Brian Halligan and Dharmesh Shah, HubSpot is dedicated to helping businesses grow through inbound marketing and its AI-powered customer platform.
HubSpot’s all-in-one website builder and hosting solution makes creating and managing a professional business website straightforward and stress-free. With free, fully managed hosting optimised for stability, speed, and security—and no hidden fees or credit card required—HubSpot provides a dependable foundation for any business.
The intuitive drag-and-drop builder allows anyone to create a stunning, custom site without coding experience. Choose from hundreds of customisable themes, add a free custom domain, and see your changes instantly with the WYSIWYG editor.
HubSpot’s secure infrastructure offers 24/7 monitoring, SSL, and a Web Application Firewall to keep your site safe. Integrated into HubSpot’s customer platform, the website builder also provides tools like live chat, forms, and lead tracking—all designed to help your business grow effortlessly.
Features & Functionality
Free Custom Domain Integration
HubSpot simplifies connecting a custom domain, giving your site a polished, professional appearance without additional costs. Setup is straightforward, allowing you to start building credibility online without paying upgrade fees or dealing with third-party providers.
Customer Platform Integration
Building your website on HubSpot’s customer platform provides access to a range of tools to help grow your business, including forms, live chat, reporting, and lead tracking. Your website becomes a central hub for capturing, engaging, and converting visitors effectively.
Free CMS Tools
HubSpot’s free CMS software offers all you need to create and manage your website with ease. Benefit from premium hosting, robust security features, flexible themes, and integrated content tools—all within one platform. There’s no limited trial or credit card required, giving you the tools to drive traffic and generate leads from day one.
Free, Fully Managed Hosting
HubSpot provides a fully managed, optimised hosting infrastructure that scales with your business. There are no additional fees based on traffic, storage, or usage, and HubSpot takes care of setup and ongoing server management, so you can focus on your business.
Built-In Security
HubSpot’s hosting includes round-the-clock threat detection, SSL encryption, and a Web Application Firewall (WAF) to ensure maximum security for your website.
Integrated Analytics
HubSpot’s CMS offers built-in analytics tools, making it easy to understand your website’s performance at a glance. Forget spreadsheets and third-party platforms—HubSpot’s reporting tools allow you to track performance, assess content impact, and make data-driven decisions to fuel growth.
Design & Templates
Free Drag-and-Drop Website Builder
HubSpot’s drag-and-drop builder makes creating and customising your website easy and code-free. Simply move elements into place, use pre-built themes, and make edits on the go. It’s ideal for building a professional-looking site quickly, with a seamless user experience.
WYSIWYG Editor
The WYSIWYG (What-You-See-Is-What-You-Get) editor eliminates design guesswork. As you build, you’ll see exactly how your site will appear, giving you full control over your brand’s presentation. Just drag and drop modules, preview your content, and ensure it’s perfect before publishing.
Extensive Theme Library
Choose from hundreds of professionally designed, fully customisable themes that let you change the entire look and feel of your site instantly. With built-in page templates, custom modules, and style settings, HubSpot’s themes make it quick and easy to launch a visually stunning website.
Ease of Use
HubSpot’s website builder and hosting platform is straightforward and easy to navigate, especially if you’re not a tech expert. The drag-and-drop builder is genuinely user-friendly, allowing you to place elements and see changes instantly with the WYSIWYG editor, so there’s no guessing how it will look live.
Starting a site is quick, thanks to the extensive library of themes and templates that provide a professional-looking layout without any design expertise required. You can pick a theme and start customising right away, keeping the process simple and efficient.
The hosting setup is equally hassle-free. With HubSpot managing all the server operations and security, there’s no need to worry about third-party tools, hidden fees, or tracking site performance.
The integration with HubSpot’s customer platform is a real bonus if you’re looking to keep everything in one place. Lead capture, marketing tools, and analytics are all there, so you don’t need multiple tools to handle the essentials of a business website.
Overall, HubSpot’s setup is intuitive and accessible, with enough flexibility for both beginners and those with a bit more experience. It makes building and managing a website less of a chore, which is a big plus.
Customer Support
HubSpot provides a variety of support options tailored to your plan. Free users have access to a comprehensive knowledge base with detailed how-to articles, the HubSpot Academy for video tutorials and certifications, and a community forum for discussions, tips, and solutions. Additionally, the customer blog shares real-life case studies and practical guidance.
For those on paid plans, HubSpot offers 24/7 support accessible via the help button in the bottom right corner of your portal, focusing on technical troubleshooting. Paid plans also include an email ticketing system and phone support via +1 888 482 7768. With these resources, it’s easy to find the answers you need, and the live support options are particularly valuable for addressing technical issues promptly.
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24/7 Help & Support
Depending on your package, you have help at all times of the day. -
Phone Support
Phone support is available between 7:00 AM and 8:00 PM EST. -
Live Online Chat
Live chat is available 24/7 to all customers. -
Email
Email support is available to all customers and will respond within a few hours. -
Video Tutorials
HubSpot has a huge collection of video content that focuses on product-specific tutorials and general marketing, support, and sales education. -
FAQ
HubSpot offers multiple FAQs and a comprehensive knowledgebase. -
Community Forum
The company also offers a community forum in which all users can participate. -
Blog
It has an award-winning blog that millions of people visit every month.
Final Word
HubSpot’s website builder and hosting platform provides a robust, user-friendly solution for individuals and businesses of all sizes. It combines a powerful drag-and-drop builder with managed hosting that handles the technical aspects—from security to speed—so you can focus on your content and engaging with customers. With integrated features such as customisable themes, data analytics, and marketing tools, HubSpot makes it easy to create a professional site that can grow alongside your business. While support options vary by plan, extensive self-service resources and live support for paid users ensure help is available when needed. Overall, HubSpot’s platform streamlines website building and management, making it an excellent choice for anyone looking to establish a polished, effective online presence.
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