Wix Review
Over 1000 innovative features available for youExplore 900+ designer-made templates
Designed for SEO optimization
24/7 enterprise support
Mobile app to manage your site on the go
Pros & Cons
- Central dashboard
- Powerful Wix editor
- Create your own email templates
- Auto-generated mobile website
- Powerful SEO features
- No live chat support - just ticketing service and phone support
Plans & Pricing
Wix’s extremely flexible freemium business model allows you to get to grips with the platform’s functionality before upgrading to a paid subscription.
The Free Plan gives you access to the complete platform with all the templates. You can launch a site without spending a cent, but you’ll be restricted to a subdomain, and you won’t be able to remove the Wix banner from your site. Bandwidth and storage are also limited but overall, there’s no better way to discover if Wix is the website builder for you.
There are a few other plans to choose from, which you can read about below.
Light
The Wix Lite plan, priced at $17 per month, offers a custom domain and a free domain for the first year, along with the removal of Wix branding from your site. It includes 2 GB of storage space, 24/7 customer care, and allows for up to 2 collaborators. The plan also features automated marketing tools, making it a great starting point for building your online presence.
Core
Priced at $23 per month, it includes support for up to 5 collaborators and 50 GB of storage space. The plan features a basic marketing suite, a free domain for the first year, and basic site analytics to help you track your performance. You can accept payments and access basic eCommerce features, including site chat, selling on marketplaces and social channels, managing a product catalog, setting up automated discounts, accepting pre-orders and manual orders, and even offering a loyalty program to your customers.
Business
The Wix Business plan, priced at $36 per month, is designed to help you grow your brand. It supports up to 10 collaborators and provides 100 GB of storage space. The plan includes a standard marketing suite, a free domain for the first year, and standard site analytics to monitor your site’s performance. You can accept payments and access standard eCommerce features, making it a strong choice for expanding your online business. As of August 2024, there is currently a limited offer of 50% off.
Business Elite
Available for $159 per month, this plan is designed for scaling your business to new heights. It supports up to 15 collaborators and offers unlimited storage space, ensuring ample room for growth. The plan features an advanced marketing suite, a free domain for the first year, advanced site analytics, and priority customer care. Additionally, it includes advanced eCommerce capabilities, such as displaying prices in multiple currencies, along with an advanced developer platform, making it perfect for businesses aiming for a global reach and top-tier performance.
Overview
Wix is one of the most popular website builders today, and it’s not a surprise when you see the impressive site-building capabilities and the beautiful templates that you can choose from. There are a large number of built-in features that let you open an online store, set up online scheduling for appointments and classes, showcase your portfolio, take online payments and more.
Features & Functionality
Mobile Optimization
All of the Wix templates are optimized for mobile, but they are not responsive. This means that after you’ve finished working on your website, you will have to work on your mobile site separately to make sure that everything looks good. It is very easy to do but does require additional time and effort which could have been avoided if the templates were 100% responsive.
To edit your mobile site, you simply switch to the mobile editor and you’ll be able to see what your website looks like on a mobile phone.
You can edit the mobile site with the same flexibility and control as the regular site builder, and choose different items you’d like to show or hide when your site is viewed on a smartphone.
As of April 2019, Wix has released exciting new mobile design features. Now, just for mobile, you can create a branded welcome screen to showcase your personal brand. You can also offer a custom mobile menu and add lively animations that are designed especially for the mobile experience. You’ll have fun playing with the new mobile layout for gallery images as well as adding image animations and hover effects that will catch your site visitors’ eyes.
SEO Tools & Marketing
Search engine optimization is crucial, and Wix sites offer a robust infrastructure and a comprehensive suite of advanced SEO tools to enhance your organic search competitiveness. Additionally, Wix provides a personalized step-by-step SEO plan to assist you in getting started, and you can connect your site to Google within seconds. With Wix, you not only benefit from top-notch SEO capabilities but also enjoy the highest level of security, reliability, and abundant opportunities for product and marketing integration.
In addition, you have the App Market. Because Wix has a market where you can search for and add apps, you can add many SEO and marketing apps that will help you promote your website in search engines and market it to your target audience. Some apps are available for free while others have premium features that require a one-time fee or subscription.
There’s a powerful set of built-in marketing tools that let you create AI-driven campaigns on Facebook and Instagram, send out eye-catching emails, or create promotional videos.
Social Media Tools
There are built-in social media tools in the Wix site builder, including a social media bar, feeds, and like and share buttons. You can also create your own social posts right from the dashboard. If you want more complex or different features, you can visit the App Market where you can browse dozens of social media apps that you could use.
eCommerce
Setting up a store on Wix is pretty fast. You simply click Add and then Store. You’ll be able to easily add and edit endless products and collections. You get to choose from a wide variety of payment options, including Wix Payments, Wix’s native payment provider, plus over 50 payment gateways worldwide, like Stripe, PayPal and local solutions. With Wix Editor and Editor X you have full design control. You can customize your storefront, cart and checkout with features like Quick View, Wishlist, Buy Now, and Add to Cart buttons. To start selling and accepting payments, you need to upgrade to the eCommerce package.
Wix’s latest eCommerce features include:
- Sell on Amazon: Add Amazon as a sales channel to your Wix sStore and manage orders and inventory from your Wix dashboard.
- Wix Owner app: Download the app to chat with your customers in real time, track analytics and run your business on the go.
- Wix Point of Sale: SellStreamline your online and in-store with Wix POS. You’ll be able to review and manage your entire inventory, all sales, payments, analytics and more—wherever you sell.
- Gift cards: Add Gifted to your site to start offering gift cards on your online store.
- Buy now, pay later (BNPL): Add Afterpay, Affirm, Sezzle and more to let your customers pay over time while you get paid upfront in full.
- Order fulfillment: Use Shippo or Shipstation to efficiently manage your orders and print shipping labels at competitive rates.
- Inventory: Set your store settings to automatically update your stock levels when an order is placed.
- Product Subscriptions: Get a steady source of revenue with product subscriptions.
Apps and Plug-ins
Wix has an App Market where you can browse loads of different apps by Wix and its partner companies. You can browse apps by category or search for a specific app or feature that you want. Some apps are free, while others have additional premium features that require a fee. Many of the available apps are quite useful, like the MailChimp app for collecting subscribers, or the Facebook Like Popup that engages your visitors with a popup and asks them to like you on Facebook.
Wix Security
Wix Security benefits include:
Dedicated World Class Expert security team – 24/7 – Security at Wix is fully managed so your only focus and concern is running your business. Wix’s dedicated team of experts is responsible for monitoring and optimizing Wix infrastructure and security solutions around the clock to prevent and detect any vulnerabilities and potential attacks.
Operate on a holistic security framework: Prevention, detection, response
Compliant with the highest industry standard– Wix conducts regular audits and attains the highest international security standard of certificates and compliance for its platform and users regarding user privacy and data protection.
Secure payments– Every Wix eCommerce site is compliant by default with the Payment Card Industry Data Security Standards (PCI DSS). Wix eCommerce provides merchants and buyers with secure checkouts and payment methods ensuring they are protected from fraud and risk activities—allowing merchants to choose from 50+ secure payment providers. Secure payments: Every Wix eCommerce site is compliant by default with the Payment Card Industry Data Security Standards (PCI DSS). Wix eCommerce provides merchants and buyers with secure checkouts and payment methods ensuring they are protected from fraud and risk activities—allowing merchants to choose from 50+ secure payment providers.
Wix Enterprise-Trusted Reliability
Every Wix site is built on Wix’s powerful, highly resilient infrastructure, which processes more than 3.8 billion requests a day. Wix’s infrastructure currently empowers more than 200 million businesses and enterprises worldwide. And it is fully managed and maintained by Wix, with no extra steps required by users.
Wix’s reliability is shown in the following ways:
- 99.98% Uptime
- Enterprise-grade Infrastructure
- Automatic Disaster Recovery
- Multi-cloud Hosting
- Zero User Maintenance
- DDoS Protection
- Built-in Backups
Design & Templates
Wix has quite a lot of templates to choose from and they are all divided into many different categories, which is a good thing because browsing all of them would take a few hours.
You can browse and customize a template, or you can start from a completely blank canvas.
The range of template categories are:
- Accommodation
- Blog
- Business
- Community & Education
- Creative Arts
- Design
- Events
- Fashion & Beauty
- Health & Wellness
- Landing Pages
- Music
- Online Store
- Photography
- Portfolio & CV
- Restaurants & Food
Ease of Use
Wix provides its users with pretty comprehensive support. If you visit the Help Center, you can browse and search for detailed tutorials to find the answers you’re looking for. You can also look through their FAQs or reach out to support if you still need assistance.
There is no option to contact them directly via phone but if you reach out by chat or email, you’ll get a callback or online response from someone at Wix fairly quickly (a few hours) and they are very helpful and eager to solve your problem.
Customer Support
You don’t need specific technical experience to create a professional site on Wix, but there is the option to use advanced code capabilities if you choose. The design capability is unlimited – although you can still create unique and standout designs without previous expertise.
The Wix site builder is extremely intuitive and even includes the standard “CTRL+Z” to undo recent actions. With Wix, you simply click an item and drag it anywhere on the screen. You can also double-click items to edit them or hover over them to see menu buttons that you can click for customization options.
Each website is divided into different sections. The header and footer can be seen on all pages, and anything you drag there will also be visible on every page. You can drag the footer or header borderline in order to make them smaller or bigger. If you move something outside of the content area, you’ll be notified, so don’t worry about that.
Because of the complete control when dragging items, make sure to pay attention to the gridlines that appear when an item you’re dragging is aligned with something.
The flexibility that Wix allows over individual design elements is great. Because you cannot transfer your website to a new template once you start building, it’s important to take your time in deciding which template is right for you before getting started.
-
24/7 Help & Support
There is support at all times on the site -
Phone Support
There is now 24/7 support in English, Spanish and Portuguese. Call centers are open from Monday-Thursday 5:00am – 5:00pm (PST)*. Wix offers phone support in English, Spanish and Portuguese. Also supported in French, German, Hebrew, Italian, Japanese, Russian. Option to request a callback is available. VIP plan holders can contact VIP support. Premium users receive faster responses -
Video Tutorials
Wix offers video tutorials on its website. -
FAQ
They don't have an actual FAQ page, but they have an Online Help Center which is the go-to place for any and all questions you may have. It is so comprehensive that chances are you’ll find exactly what you came for with just one simple search, and you can enter a question in the search. -
Community Forum
Wix has various different community forums available for different topics. -
Blog
Wix posts regularly about how to market your site, design tips, specific niches and how to create better websites, etc.
Final Word
Wix is an excellent site builder and its popularity is well-earned—its comprehensive integrated features provide great solutions for all types of business needs. You get complete control over every aspect of the site without complicated technical features. Those who want to code, they’ll have access to advanced code capabilities. The tools available are extensive and let you create a really professional-looking and functional site.
Leave a comment
Join the discussion by writing a question or comment in the form below.
Leave a comment
Join the discussion by writing a question or comment in the form below.
About choosing a template: Can you change the template while building the site?
Does Wix support affiliate marketing/Amazon blocks?
I have a small business- barbershop- and want to know if you have anything geared towards that field.
Do you charge a fee after the site is developed and doing well? What are your fees each year?
Prior to committing to the published state and going online, can I just try the uploading of video and/or audio features of my unpublished site before publishing?
Do any of your plans include email accounts for employees?
I’m looking for a personal blogging platform. Is Wix good for that?
I would like to keep Wix, if I can lower my bill. I don’t need all the extras in the package I have now.
I’m wanting to make a blog and be able to share the link for friends to view via social media. Can I do that with WiX?
Can Afterpay option be used for customers?
Can I build a blog for a blind support group?
Can clients order product directly off of the website? Thanks
Hi, I have a few questions, Do you have a payment for your services option and a pay per click option? Also is product sales an option and what do you provide for SMB and SMO?
Do you have templates for dog grooming businesses?
Can I link to a courier app?
Do you offer templates for counselling practices?
Looking for a fundraiser web page. Non profit for a group of kids and their parents to raise funds to go to the Olympics.
Can I connect my PayPal account and can the sites be built and updated with an iPad?
With the Combo Plan, can I choose my own domain name, and will that cost more?
Do you have templates for a veterans organization?
Hi when using my own domain name can the extension be anything ? like .lk?
Is there a template for Elder Care other than the one titled Home Health Care
If I want to clone my entire website created on WIX to use with another media can this be saved and used elsewhere?
I have my own events and produce events and develop them as community events. Do you have a template that is customizable for that purpose?
Do you have a template for a trucking company/transportation?
what the difference in the 3 different packages
1. What do I need to do to take my domain name from my old hosting company and roll it over to you?
2. Do you offer tax templates?
2. Wix offers a number of templates for accountants and tax advisors. You'll be able to easily edit these templates to personalize them.
II want to create a site for my different short stories, and add pictures. Does Wix have a template for this? I am a total novice!
With the business unlimited how many domains are included? Also, what are the differences between google analytics, site analytics, and site boosters?
Google Analytics is one form of website data tracking. After you create your Google Analytics account, you'll add the tracking ID to your website. You'll then be able to track data in Google Analytics.
Wix Site Analytics is Wix's own version of website data tracking, which you can access straight from your Wix console. You can use it alone without adding a Google Analytics account.
Site Booster is an app that, rather than providing site data like the above two tools, helps you drive traffic to your site and rank higher in search results.
What is the best option for a Amazon affiliate website?
how much is a e commerce site
Do you make the website or does someone else make the website?
is this ideal to start a hair business, and do you guys update and develop it on a monthly basis?
I am a social marketer, would you say I would need a business plan or one of the basics?
We are interested in setting up a new non-profit site with a XXX.org and include employee emails. Please forward any related packages.
Thank you,
What are the fees for your domain name after the one year and is that on top of what the subscription price is?
Looking to build a website for our Mended Hearts Chapter. Want to let the community what we are doing, our monthly meetings, encourage patients to join and work with the chapter. Also let the public know who and what Mended Hearts is and about.
My website needs help. If I change to Wix, and build a new site, probably VIP or higher, what about browser? I own my domain.
I am looking for vacation rental template that can handle multiple properties. The template villa Aphrodite looks nice but appears to only support a single property listing. Suggestions?
wanting to open a horse farm boarding stable.are there templates for this kind of business?
You can easily edit any templates that Wix offers to suit your individual needs. Wix does have a template already designed for equestrian centers.
I am trying to promote my first book on less than a shoestring budget. Would the basic business plan from WIX let me put up links to other sites to purchase the book? Could I sell short stories that I did not wish to run through the publisher from my WIX created site?
I make clothes at home is good for me to make website on blog
Can I integrate a booking system/app on my website?
Can you cancel at anytime
Hi Angela,
Yes, you can cancel at any time. If you decide to cancel after the 14-day trial period, the automatic renewal will be disabled, but your plan will continue to be active until it reaches its expiration date. Should you change your mind before the expiration date, you have the option to reactivate the auto-renewal at any time.
Can Wix retrieve my Domain name from my previous site that I want to close out?
Do any of your plans include an SSL certificate?
can I
1. use a blank page and type my own text on it
2. use my own pictures on the page
3. organise/buy a domain name through you
4. use your connections to host the website
all with the Combo Plan ?
Do you have a template for proofreading/copy editing?
I already have a website for my Nail salon business, but due to covid -19 , salon has not been able to open since march 20th. With uncertainty of future business outlook, I plan to sell nail products online for our existing clients or selling to the public. Basically the customers can purchase products directly. Can I still use my own domain and IP address? Also will you be able to set up mobile optimisation ? Please can I ask if you can help on this ?
Are there any tutorial videos to watch. I am new to this and need to learn more before jumping in.