IONOS UK - Website Builders

Our Verdict

IONOS proved to be a reliable and well-rounded hosting provider that truly simplifies website-building. From the start, setup was smooth and straightforward, with an intuitive dashboard that made it easy to manage domains, email, and other essentials—no steep learning curve required. The 24/7 support, especially the personal consultant feature, stood out, offering direct assistance whenever needed and making the process feel much more approachable.

Designing the site was also an enjoyable experience, thanks to the range of high-quality templates and AI-driven tools. Customising the look and feel of my website was quick and seamless, with options to personalise colours, sections, and layouts with ease.

Overall, my experience with IONOS was thoroughly positive. The platform balances speed, security, customisation, and support in a way that makes website creation and management refreshingly simple. IONOS is a strong choice for anyone looking for dependable performance, excellent customer support, and ease of use.

Pros

Intuitive dashboard with 1-click installs, ideal for beginners
Flexible plans with added tools like AI, booking, and SEO
Wildcard SSL, DDoS protection, and daily backups
Quick installs for WordPress, Joomla!, and Drupal

Cons

Occasional live chat delays - peak times may cause delays in live chat...
Starter plans lack some high-level tools

Products & Pricing

The company has a variety of pricing plans to give its customers the choice to choose exactly what they need. All plans offer a free domain for one year.

Below is an overview of the website builder prices. It’s important to note that all prices exclude VAT charged at 20%. But VAT may be subject to change depending on your country of residence.

Starter

The smallest plan is currently priced at £1 per month for twelve months (excluding VAT) and then increases to £10 per month. It’s focused on beginners who don’t have web development experience. It comes with a simple canvas to build on with pre-set styles, the ability to customize fonts, color palette editing, and an email inbox.

Plus

The Plus plan is currently priced at £1 per month for six months (excluding VAT) and then increases to £16 per month. It comes with over 400 templates, social media tools, scheduling software, customer review widgets, code editing a mobile app, and advanced page editing capabilities.

Pro

The Pro plan is available for £17 per month at the moment (excluding VAT), which lasts six months, and then increases to £30 per month. It includes unlimited webspace and pages, competitor tracking with marketingRadar, an online booking tool, an AI text generator and more. You can also access SEO tutorials, multilingual websites, sell through marketplaces, and start using the basic email marketing functions.

Starter

£10

Now £1/mo

Plus

£16

Now £1/mo

Pro

£30

Now £17/mo

In-depth review

Features & Functionality

Email Marketing

IONOS includes an email campaign builder, complete with mobile-optimised templates and detailed reports to enhance your campaigns. You can also A/B test messages to refine your approach and increase engagement with your audience.

Mobile App

The mobile app allows you to make updates to your site and track key stats on the go. It even lets you add products and set them live instantly, ensuring you stay connected to your business from anywhere.

Website Personalisation

Create targeted campaigns with personalisation templates that let you customise based on time, location, device, or even the number of visits a user has made to your site.

Invoices & Taxes

IONOS offers customisation options for invoices, allowing HTML-savvy users to tailor invoices with specific order details. Taxes are automatically calculated based on location, with options to adjust manually as needed.

SEO & Marketing Tools

SEO Ready: Built-in SEO features, including an SEO text generator, help improve your search engine rankings.
Online Booking Tool: Ideal for businesses offering appointments, simplifying the scheduling process.
Competitor Tracking: Keep an eye on competitors and adapt your strategies accordingly.
Coach Standard: Integrated SEO optimisation tool to continually improve your site’s performance.

Speed & Performance

IONOS delivers impressive speed with up to 19 GB of RAM and a PHP memory limit of 896 MB, designed to handle high traffic smoothly. Enhanced by PHP with OPcache, HTTP/2, and gzip compression, IONOS ensures fast load times for a seamless user experience.

Security

IONOS places security at the forefront with each plan, offering a Wildcard SSL certificate for encrypting subdomains, daily backups, and Site Scan for malware protection. DDoS protection safeguards your site from attacks, while geo-redundancy keeps it online even if server issues arise.

Apps & Integrations

IONOS makes it easy to set up platforms like WordPress, Joomla!, and Drupal, all optimised for high performance. These integrations allow you to add essential features, making your site adaptable and scalable as your business grows.

Design & Templates

AI Website Builder

Get started right away with an intuitive AI builder that crafts your site to match your specific needs, streamlining the setup process.

Professional Templates

Choose from a wide selection of high-quality, industry-specific templates that provide a professional foundation for your site.

Pre-Designed Colour Schemes and Layouts

Select from flexible colour palettes and customisable layouts to keep your site visually cohesive and on-brand.

Flexible Section Customisation

Easily add, remove, or rearrange pre-designed sections for a unique, personalised look that reflects your brand.

Extensive Image Resources

Access a library of over 17,000 royalty-free images, along with an AI Image Generator to create visuals tailored to your site’s style.

Website Translator

Reach a broader audience with multilingual support, allowing you to expand your site’s accessibility.

Social Media Integration

Connect your site seamlessly to social media platforms, boosting engagement and helping visitors stay connected.

Mobile Optimisation

Benefit from automatic image adjustments and responsive design, ensuring your site looks polished on any device.

Customisable Design Styles

Adjust typography, colours, and overall design to align perfectly with your brand’s identity, making your site both cohesive and visually appealing.

Ease of Use

Setting up my website with IONOS was smooth and user-friendly. From the start, the dashboard was intuitive, with easy access to everything I needed—domains, email management, security settings, and backups—all in one place. Adding applications like WordPress or Joomla! was effortless thanks to IONOS’s 1-click install feature, allowing me to get the tools I needed without any hassle.

A standout feature was the personal consultant included in my plan. Whenever I had questions or needed advice, I had a dedicated contact to guide me, making the whole process feel much simpler. With IONOS, I could focus on building my content without worrying about technical complexities, making the experience both enjoyable and efficient.

Customer Service

IONOS provides accessible support through a range of options to suit different preferences. Their 24/7 support includes live chat directly on the website, a comprehensive support centre with articles and tutorials, phone support at 1-484-254-555, and email assistance via support@ionos.com. This variety allows users to choose the most convenient way to get help.

In my experience, phone support was reliable, with agents readily available to answer my call and provide knowledgeable assistance. Live chat connected me quickly to an agent, although it was occasionally busy and required a retry. Overall, the IONOS support team proved to be dependable and attentive, ensuring that I received the help I needed.