Web.com UK - Website Builders

Our Verdict

Overall, Web.com is a very simple site builder that is easy to use and affordable. Given its price and ease of use, it’s a great solution for users that don’t want to invest much time or money in their website and aren’t looking for unique designs, layouts, or features while still looking to take advantage of AI-powered builders, the included domain and pre-built templates.

Pros

User friendly AI-powered builder with a drag and drop editor
99% uptime and unmetered bandwidth for site accessibility
Free SSL certificates and regular backups keep site and data secure
Easy to add e-commerce and social media tools
Thousands of templates to choose from

Cons

High renewal rates for plans
Limited advanced design flexibility

Products & Pricing

Website

This is a plan that is best suited for individuals getting their blog or business started online. If you pay monthly, there is a first-year offer priced at just £6.99/mo. With this plan, you receive a free domain name, an SSL certificate, 1 hour design support, access to all of the templates, and free stock images. You can keep track of the site’s visitors and page views with their easy-to-read dashboard.

Website + Marketing

You can get this plan with a low first-year offer of just £8.99/mo. It’s designed for businesses ready to market themselves online. This plan builds on the Website Plan, adding tools for social media, email marketing, and Google My Business listings. It also enables you to make online appointments.

eCommerce

The first year costs just £11.99/mo. For those looking to run an online store, the eCommerce Plan includes all features from the previous plans, plus secure checkout on your own domain and the ability to sell on popular platforms like Facebook, Instagram, Amazon, and eBay.

Website

£1.95 /mo

First year offer

Website + Marketing

£2.95 /mo

First year offer

eCommerce

£3.95 /mo

First year offer

In-depth review

Features & Functionality

Web.com provides a streamlined set of tools and features for building and hosting a website, making it easy for small businesses and entrepreneurs to get online and grow. Here’s what stands out:

Website Builder

Web.com’s drag-and-drop website builder allows you to create a professional-looking website without needing technical expertise. You can choose from customizable templates to fit your brand and style, and the AI-powered design feature provides suggestions to help you set up a unique look quickly. Additionally, you get access to a logo builder and design portfolio for creating a cohesive brand identity.

Hosting Services

Web.com’s hosting options provide reliable performance with features that keep your site running smoothly:

99.9% uptime guarantee ensures your site remains accessible to visitors.
Unmetered bandwidth lets your site handle increased traffic as your business grows.
SSL security is included for added protection of your site and visitor data.
Automatic backups keep your content safe, allowing for easy data restoration if needed.

WordPress Hosting

For WordPress users, Web.com offers managed hosting tailored to simplify site maintenance:

Automatic WordPress installation and updates ensure your site remains up-to-date and secure.
Managed support provides additional assistance, taking care of technical aspects so you can focus on content.

Domain and Email Solutions

Web.com includes domain and email services with each plan:

Free domain for one year with annual billing, giving your business a unique web address.
Professional email for consistent, brand-oriented communications, with three free months included in website building plans.

SEO and Marketing Tools

To help your business get found online, Web.com offers:

SEO tools that enhance your website’s visibility on search engines.
Google My Business listing integration to improve local reach and connect you with nearby customers.
Social media and email marketing tools in select plans, providing essential resources to promote your brand online.

Design & Templates

Professionally Designed Templates

Web.com offers a range of professionally crafted templates that can be easily customized to match your brand. Each template is mobile-optimized, ensuring your site looks polished on any device.

AI-Powered Website Builder

For quick setup, Web.com’s AI-powered builder creates a personalized design in minutes based on a few simple questions. With a drag-and-drop interface, you can easily adjust layouts, images, and text without needing coding skills.

Expert Design Services

If you prefer a more tailored experience, Web.com’s expert design services provide in-house professionals to create custom designs and unique, SEO-optimized copy that aligns with your brand’s specific goals.

Ease of Use

From my experience, Web.com’s platform is designed with ease in mind, making it simple even if you’re new to building websites. The AI-powered website builder is particularly helpful—you answer a few questions about your site’s style and purpose, and it generates a personalized design for you. I found the drag-and-drop interface intuitive; arranging elements, adding text, and uploading images is straightforward, with no technical skills required.

The template library also offers mobile-optimized options, so your site looks polished on any device. For a more hands-off approach, Web.com’s expert design services are a real plus. Their in-house professionals can help customize or even fully design the site to meet your specific goals.

Setting up hosting and email is also simple, with a user-friendly dashboard that makes navigation easy. Web.com’s 24/7 support team is available for any questions, which was reassuring when exploring advanced features like SEO tools or email setup. Overall, the combination of AI tools, professional templates, and accessible support made Web.com’s platform genuinely easy to use.

Customer Service

Web.com’s customer support is impressively accessible and responsive, offering a variety of options to fit different needs.

For personalized advice, business consultants are available to help you find the right solution. You can reach them by phone at 866-227-1474 during business hours (M-F, 8 am-9 pm ET), and there’s a 24/7 chat option for quick assistance any time you need it.

For technical questions and setup help, Web.com’s product support team is accessible around the clock via chat. They can guide you through any technical challenges, from initial setup to more advanced features.

In addition to direct support, Web.com offers a Help Center with a knowledge base, where you’ll find answers to frequently asked questions and step-by-step guides. Their blog provides useful insights, tips, and updates, keeping you informed about industry trends and best practices. For those focused on improving site performance, the Website SEO Checker is a handy tool that provides a free site analysis with actionable SEO recommendations.