Wix
Written by
Karen Hayoun
About the brand
Wix empowers you to create stunning websites without any coding knowledge. With a vast array of customizable templates and an intuitive drag-and-drop editor, you can bring your vision to life. Wix’s reliable hosting ensures your site is always accessible, while advanced security measures protect your data. To help you grow your online business, Wix offers a suite of tools, including SEO, marketing, and e-commerce features. With Wix, you have everything you need to create a ...successful online presence.
8.5
Price
10
Ease of use
10
Features
9.0
Service
9.4
Overall
Our Verdict
Wix offers a powerful and intuitive platform to create and host your website. With over 900 customizable templates, you can easily design a unique and professional site. Wix’s automatic hosting ensures fast loading times and 99.9% uptime, guaranteeing your site is always accessible to your audience.
As your website grows, Wix provides the tools to scale. Built-in SEO tools help improve your site’s visibility, while scalable storage options and advanced security protect your data. And with 24/7 support and a comprehensive Help Center, you’ll have the resources you need to succeed.
Pros
- 99.9% uptime & automatic data backups
- Powerful SEO features
- Drag & drop editor
- Fast load times globally with a network of servers
- Continuous monitoring with HTTPS and SSL protection
Cons
- Unlimited storage is only available on the highest-tier plan
- Once your site is live, you can’t switch templates
Products & Pricing
Wix’s extremely flexible business model allows you to get to grips with the platform’s functionality with a wide variety of plans to choose from for your business, with basic plans ranging from £9/month to more extensive, elite business plans at £119/month.
Wix’s extremely flexible freemium business model allows you to get to grips with the platform’s functionality before upgrading to a paid subscription.
Free
The Free Plan gives you access to the complete platform with all the templates. You can launch a site without spending a penny, but you’ll be restricted to a subdomain, and you won’t be able to remove the Wix banner from your site. Bandwidth and storage are also limited but overall, there’s no better way to discover if Wix is the website builder for you.
There are a few other plans to choose from, which you can read about below.
Light
The Wix Lite plan, priced at £9 per month, offers a custom domain and a free domain for the first year, along with the removal of Wix branding from your site. It includes 2 GB of storage space, 24/7 customer care, and allows for up to 2 collaborators. The plan also features automated marketing tools, making it a great starting point for building your online presence.
Core
Priced at £16 per month, it includes support for up to 5 collaborators and 50 GB of storage space. The plan features a basic marketing suite, a free domain for the first year, and basic site analytics to help you track your performance. You can accept payments and access basic eCommerce features, including site chat, selling on marketplaces and social channels, managing a product catalog, setting up automated discounts, accepting pre-orders and manual orders, and even offering a loyalty program to your customers.
Business
The Wix Business plan, priced at £25 per month, is designed to help you grow your brand. It supports up to 10 collaborators and provides 100 GB of storage space. The plan includes a standard marketing suite, a free domain for the first year, and standard site analytics to monitor your site’s performance. You can accept payments and access standard eCommerce features, making it a strong choice for expanding your online business. As of August 2024, there is currently a limited offer of 50% off.
Business Elite
Available for £119 per month, this plan is designed for scaling your business to new heights. It supports up to 15 collaborators and offers unlimited storage space, ensuring ample room for growth. The plan features an advanced marketing suite, a free domain for the first year, advanced site analytics, and priority customer care. Additionally, it includes advanced eCommerce capabilities, such as displaying prices in multiple currencies, along with an advanced developer platform, making it perfect for businesses aiming for a global reach and top-tier performance.
In-depth review
Features & Functionality
Mobile Optimisation
All Wix templates are optimised for mobile, but they aren’t fully responsive. This means that after you’ve finished designing your main website, you’ll need to make adjustments to the mobile version separately to ensure it looks polished on smaller screens. While it’s straightforward to do, it does require a bit of extra time. Simply switch to the mobile editor to view your site as it appears on mobile and make customisations. With the same level of control as the main editor, you can choose which elements to show or hide on mobile.
As of 2019, Wix has introduced new mobile design features. You can create a branded welcome screen, add a custom mobile menu, and include animations specifically designed for mobile. The layout for galleries, animations, and hover effects can all be tailored for mobile users, helping you create an engaging experience.
SEO Tools & Marketing
SEO is key for online visibility, and Wix provides a solid foundation with advanced SEO tools to improve your site’s search rankings. You’ll receive a personalised SEO plan to guide you through setup, and connecting your site to search engines is quick and easy. Alongside robust SEO features, Wix offers a high level of security, reliability, and tools for product and marketing integrations.
Additionally, the App Market offers a variety of SEO and marketing apps to enhance your site’s performance in search engines and reach your target audience. Some apps are free, while others offer premium features with one-off or subscription fees. Built-in marketing tools enable you to create AI-powered ad campaigns on social media, send email campaigns, or make promotional videos.
Social Media Tools
Wix includes built-in social media features, such as social bars, feeds, and like/share buttons. You can also create social posts directly from your Wix dashboard. If you’re looking for additional features, the App Market has a variety of social media apps for further integration.
eCommerce
Setting up a store on Wix is quick and simple—just click to add a store, and you’ll be able to manage products and collections effortlessly. Wix supports a range of payment options, including Wix Payments, along with over 50 global gateways like Stripe and PayPal. The Wix Editor and Editor X give you full control over your storefront’s design, with features like Quick View, Wishlist, Buy Now, and Add to Cart buttons. To start selling, you’ll need to upgrade to an eCommerce plan.
Wix’s latest eCommerce features include:
- Sell on Amazon: Add Amazon as a sales channel and manage orders from the Wix dashboard.
- Wix Owner App: Chat with customers in real time, view analytics, and run your business on the go.
- Wix POS: Manage your online and in-store sales in one place with Wix Point of Sale.
- Gift Cards: Offer digital gift cards to customers.
- Buy Now, Pay Later: Use Afterpay, Affirm, or Sezzle to let customers pay in instalments while you receive full payment.
- Order Fulfilment: Manage orders and print shipping labels using Shippo or Shipstation.
- Inventory Management: Automatically update stock levels as orders are placed.
- Product Subscriptions: Set up product subscriptions to generate recurring revenue.
Apps & Plug-ins
Wix’s App Market is packed with apps from Wix and partners that can extend your site’s functionality. Browse by category or search for specific apps, with options ranging from free to premium. Popular choices include MailChimp for subscriber management and Facebook Like Popups to engage visitors.
Wix Security
Wix provides top-notch security features:
- Dedicated Security Team: A team of experts monitors and optimises Wix’s infrastructure 24/7 to prevent vulnerabilities.
- Holistic Security Framework: Wix follows a framework focused on prevention, detection, and response.
- Industry Compliance: Wix meets international standards for security and privacy compliance.
- Secure Payments: Wix eCommerce is PCI DSS compliant, supporting over 50 secure payment providers.
Advanced Security Monitoring
Wix protects your site with 24/7 monitoring, HTTPS, and SSL protection, along with DDoS defence and hacker testing for stable, secure operations.
Automatic Setup & 99.9% Uptime
Hosting setup is fully automatic when you publish your site, with a 99.9% uptime guarantee and continuous data backup to ensure accessibility.
Free Hosting with Global CDN
Wix hosts your site on a global CDN, which directs visitors to the closest server for faster load times.
Storage & Bandwidth
Starting with 500MB storage and bandwidth, Wix offers up to 50GB storage and unlimited bandwidth with premium plans, providing room for media-rich content and seamless visitor access.
Protected & Reliable Hosting
Wix manages hosting on a worldwide server network, guaranteeing 99.9% uptime and continuous data backups. With automatic restore options, you can easily revert your site to a previous version if needed.
Custom Domain & Professional Email
Wix allows you to connect a custom domain or select one from their list. You can also create a professional email tied to your domain for enhanced branding.
Built-In SEO Tools
Wix’s SEO tools help improve your site’s visibility and attract more organic traffic, allowing you to reach new customers effectively.
Additional Tools
Wix offers a range of tools to enhance your site:
- App Market: Choose from hundreds of apps to add eCommerce, customer support, and other features.
- Code Development Platform: Advanced users can add custom code for unique functionality.
- Multiple Site Collaborators: Invite team members with designated roles for collaborative site management.
- Multilingual Websites: Translate your site for a global audience.
- Page Duplication: Quickly duplicate pages or transfer them between sites for efficiency.
- Custom 404 Pages: Create custom 404 error pages for a better visitor experience.
With these features, Wix provides a flexible, secure, and customisable platform, allowing your site to grow and adapt as your needs evolve.
Design & Templates
Creating a visually appealing website is straightforward with Wix’s variety of design tools and customisable templates:
- Mobile Site Editor: Craft a seamless mobile experience by customising layouts specifically for mobile devices.
- Entrance Animations: Capture attention with animations that highlight key elements, making them stand out on the page.
- Image Shape Crop & Filters: Tailor images to the exact shape or ratio you prefer, and enhance them with a wide array of filters.
- VideoBox: Present videos in a polished format by customising the design, ‘play’ button, and overlays for a professional touch.
- Custom Fonts: Upload unique fonts to match your brand’s identity and ensure your site’s typography stands out.
- Gradients and Transparent Videos: Add depth with gradient backgrounds and transparent videos that blend seamlessly into your site’s design.
- Website Templates: Choose from over 900 professionally designed templates, fully customisable to align with your brand.
- Text Mask & Shape Dividers: Add creative elements by filling text with videos, images, or gradients, and divide page sections with unique shape dividers.
- Sections & Custom Interactions: Organise pages with sections and engage users through hover, scroll, or click-triggered animations.
- Vector Art & Slideshows: Bring your site to life with vector art and engaging slideshows to display images and content dynamically.
- Colour & Text Themes: Personalise your site with cohesive colour and text themes to reflect your brand’s style.
- My Designs: Save custom elements to ‘My Designs’ for quick reuse across different pages or projects.
- Mobile Welcome Screen: Set a distinctive welcome screen for mobile visitors to create a strong first impression as the site loads.
These design features make it simple to build a unique, brand-aligned, and visually engaging website with flexibility and ease.
Ease of Use
From my experience, the hosting setup here is refreshingly straightforward. When I hit publish, everything’s automatically in place—no extra configuration required, which really takes the guesswork out of the process. The 99.9% uptime guarantee has been reliable too, keeping the site accessible without any issues, and the built-in security provides peace of mind.
As my site expanded, upgrading for additional storage and bandwidth was easy, and I noticed an improvement in speed for visitors thanks to the global content delivery network (CDN), which ensures consistent load times across various regions. I’ve also been able to add a few collaborators and adjust details like the 404 error page, giving just the right level of customisation without added complexity. Overall, the hosting feels practical and adaptable, making it easy to manage and scale as needed.
Customer Service
When it comes to customer support, Wix offers a range of options to guide you through every step. You can reach a support agent via 24/7 phone support (in English) or use the live chat from Monday to Friday, 2 AM to 6 PM EST.
For in-depth assistance, the Help Center provides guides on everything from connecting your domain to promoting your site. The SEO Learning Hub is packed with expert tips and advice for improving your site’s visibility in search engines.
For hands-on learning, Wix Learn offers video tutorials and online courses to help you build the skills needed to manage and grow your site. The community forum is also a valuable resource, allowing you to connect with other users, ask questions, and share tips. You can even reach out on social media, with support available on Facebook, Instagram, TikTok, and LinkedIn. With so many options, you’ll always have the resources you need to succeed.
Phone Support
24/7 availability in English.
Live Online Chat
Available during business hours.
Open a support ticket for assistance.
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Write a reviewKaren Hayoun
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
8.5
Price
10
Ease of use
10
Features
9.0
Service
9.4
Overall
Thank you!