HubSpot
Written by
Steven Harrods
About the brand
HubSpot, founded in 2006 by MIT graduates Brian Halligan and Dharmesh Shah, helps businesses grow through inbound marketing and an AI-powered customer platform. It offers an all-in-one website builder and hosting solution that’s designed to make creating and managing a professional business website effortless. With HubSpot, you get free, fully managed hosting that’s optimized for stability, speed, and security — no credit card or hidden fees required. The intuitive drag...-and-drop website builder means anyone can create a beautiful, custom site without any coding knowledge. Choose from hundreds of customizable themes, add a custom domain for free, and see your edits in real time with the WYSIWYG editor. Plus, HubSpot’s secure infrastructure includes 24/7 monitoring, SSL, and Web Application Firewall to keep your site safe. All this is built into HubSpot’s customer platform, giving you tools like live chat, forms, and lead tracking in one place to help you grow your business effortlessly.
8.5
Price
9.0
Ease of use
9.5
Features
9.0
Service
9.0
Overall
Our Verdict
HubSpot’s website builder and hosting platform offers a strong, user-friendly solution for individuals and also businesses of all sizes. It combines a powerful drag-and-drop builder with managed hosting that takes care of the technical side, from security to speed, so you can focus on your content and customer engagement. The range of integrated features, from customizable themes to data analytics and marketing tools, makes it easy to create a professional site that grows with you.
While support options vary by plan, the extensive self-service resources and live support for paid users ensure you’re covered when you need it. Overall, HubSpot’s platform simplifies website building and management, making it an appealing choice for anyone looking to set up a polished and efficient online presence.
Pros
- Access to amazing marketing tools for tracking campaign success
- Integrates easily with the HubSpot CRM
- Many security features are available
- Offers free landing pages
Cons
- Confusing pricing plans
- Learning curve with tools that are advanced
Products & Pricing
HubSpot’s CMS Hub is a complete platform for building, hosting, and managing your website all in one place. With an intuitive drag-and-drop builder, customizable themes, and built-in SEO, it makes creating a professional site simple — no third-party services needed. HubSpot handles all the hosting and security, so your site is always fast, secure, and up-to-date. Plus, it connects seamlessly with HubSpot’s CRM, letting you track and nurture leads directly through your website.
HubSpot’s Customer Platform offers a range of tools to support your business growth:
Free Tools: Get started at no cost with foundational marketing, sales, service, content, and operations tools for up to 2 users.
Starter Customer Platform: For $15/month per seat, access essential hubs for marketing, sales, service, and more, with 1,000 marketing contacts included.
Professional Customer Platform: Starting at $1,170/month, this plan includes advanced tools across all hubs for 5 seats, with additional seats at $45/month.
Enterprise Customer Platform: At $4,300/month, this plan delivers HubSpot’s most powerful features across all hubs, with 7 seats included and additional seats at $75/month.
Free Tools
HubSpot’s Free Tools provide a strong foundation for your business at no cost, supporting up to 2 users with no credit card required. With free access to marketing, sales, service, content, operations, and commerce tools, you’ll have everything you need to start building customer relationships and growing your business effortlessly.
Content Hub Starter
For $15/month per seat, Content Hub Starter offers essential content marketing tools to kickstart your strategy. It includes forms, website pages, landing pages, premium hosting, and AI-powered blogging and assistants, all free of HubSpot branding for a seamless, professional experience.
Content Hub Professional
Starting at $450/month for 3 seats (additional seats at $45/month), this plan provides advanced tools for scaling content marketing, like custom reporting, A/B testing, smart content for personalization, and membership and podcast features. Ideal for growing teams looking to leverage content for more impactful results.
Content Hub Enterprise
At $1,500/month, the Enterprise plan (5 seats, with additional seats at $75/month) offers high-level control with features like team organization, serverless functions, content approvals, activity logging, and support for multiple sites. Perfect for large teams needing advanced content management capabilities.
Marketing+ Professional
Starting at $900/month, the Marketing+ Professional plan equips your team with comprehensive marketing tools, including campaign management, social media, custom reporting, and advanced content features like Smart Content and Omni-channel automation. Perfect for businesses focused on growth, this plan includes 3 seats, with additional seats at $45/month.
Marketing+ Enterprise
Designed for large-scale marketing needs, the Marketing+ Enterprise plan starts at $3,800/month and builds on Professional with advanced features like AI social insights, multi-touch revenue attribution, and customer journey analytics. It includes 5 seats (additional seats at $75/month) and offers tools for organizing teams, content approvals, and managing multisite projects.
Note: Enterprise onboarding requires a one-time $7,000 fee.
Sales Hub Starter
For $15/month per seat, Sales Hub Starter offers essential tools to streamline sales cycles and improve close rates. It includes conversation routing, multi-currency support, e-signatures, simple automation, and HubSpot-provided phone numbers, all designed to support growing sales teams.
Sales Hub Professional
Starting at $90/month per seat, the Professional plan expands on Starter with advanced tools like forecasting, account-based marketing (ABM) automation, playbooks, and call transcription. It’s ideal for teams ready to automate and scale their sales processes.
Sales Hub Enterprise
At $150/month per seat, the Enterprise plan provides maximum flexibility with advanced features, including lead form routing, recurring revenue tracking, custom objects, and enhanced permissions. This plan is perfect for larger sales teams needing advanced control and tailored sales workflows.
Service Hub Starter
Starting at $15/month per seat, Service Hub Starter provides essential tools for delivering customer-focused service. It includes features like meeting scheduling, live chat without HubSpot branding, HubSpot Payments (U.S. only), conversation routing, and basic ticket automation, making it easier to provide authentic, responsive support.
Service Hub Professional
At $90/month per seat, the Professional plan is designed for businesses ready to scale their support efforts. It includes all Starter features, plus advanced tools like customer feedback surveys, a customer portal, playbooks, and service analytics, enhancing both self-service options and automation.
Service Hub Enterprise
For $150/month per seat, the Enterprise plan offers maximum control with advanced capabilities, including single sign-on, custom objects, field-level permissions, and admin notifications. This plan is ideal for larger teams that need more sophisticated tools to manage complex customer service workflows.
Operations Hub Starter
For $15/month per seat, Operations Hub Starter offers essential tools to streamline data syncing and cleaning, including historical sync, data sync, default field mappings, and HubSpot Payments (U.S. only). This plan ensures your customer data remains organized and accurate.
Operations Hub Professional
Starting at $720/month, the Professional plan adds advanced features like data health trends, bulk duplicate management, scheduled workflow triggers, and AI-powered data formatting. Ideal for businesses ready to automate and scale their data processes.
Operations Hub Enterprise
At $2,000/month, the Enterprise plan includes powerful data management tools, such as Snowflake data sharing, advanced data calculations, datasets, and sandbox accounts. This plan is perfect for large organizations needing advanced control and flexibility over data operations.
In-depth review
Features & Functionality
Free Custom Domain Integration
HubSpot makes it easy to connect a custom domain, giving your site a polished and professional appearance without extra costs. Set it up in just a few steps and start building credibility online — no need to pay upgrade fees or hassle with third-party providers.
Comprehensive Customer Platform Integration
Building your website on HubSpot’s customer platform means you have access to tools that help grow your business, from forms and live chat to reporting and lead tracking. Your website becomes a central hub for capturing, engaging, and converting visitors.
Free CMS Tools
HubSpot’s free CMS software offers everything you need to create and manage your site. Enjoy premium hosting, security features, flexible themes, and integrated content tools, all within one platform — no limited trial, no credit card required. This CMS helps you drive traffic and generate leads.
Free, Fully Managed Hosting
With HubSpot’s hosting, you get a fully managed, optimized infrastructure that scales with your business. There are no extra fees based on traffic, storage, or usage. HubSpot handles all the setup and ongoing server management.
Built-In Security
HubSpot’s hosting includes 24/7 threat detection, SSL encryption, and a Web Application Firewall (WAF) for maximum security.
Integrated Analytics
HubSpot’s CMS includes analytics tools that allow you to understand your website’s performance at a glance. Skip the spreadsheets and third-party tools; HubSpot’s reporting tools make it easy to track site performance, assess content impact, and make data-driven decisions to drive growth.
Design & Templates
Free Drag-and-Drop Website Builder
With HubSpot’s drag-and-drop builder, creating and customizing your website is simple and code-free. Just move elements into place, use pre-built themes, and make changes on the fly. It’s perfect for quickly building a site that looks professional and offers a seamless user experience.
WYSIWYG Editor
The WYSIWYG (What-You-See-Is-What-You-Get) editor takes the guesswork out of design. You can see exactly how your site will look as you build it, so you’re always in control of your brand’s appearance. Simply drag and drop modules and preview your content to ensure it’s just right before publishing.
Extensive Theme Library
Choose from hundreds of professionally designed, customizable themes. These themes let you instantly change the look and feel of your entire site. With built-in page templates, custom modules, and style settings, you’ll be able to launch a visually stunning website quickly and easily.
Ease of Use
HubSpot’s website builder and hosting platform is straightforward and easy to navigate, especially if you’re not a tech expert. The drag-and-drop builder is genuinely user-friendly, letting you place elements and see changes instantly with the WYSIWYG editor, so there’s no need to guess how it’ll look live.
Starting a site is quick, thanks to the library of themes and templates that give you a professional-looking layout without needing a design background. You can pick a theme and start editing right away, which keeps things simple.
The hosting setup is also really easy. With HubSpot handling all the server management and security, I didn’t have to worry about third-party tools, hidden fees, or monitoring site performance.
Having the customer platform integration is a bonus if you’re looking to keep everything in one place. Lead capture, marketing tools, and analytics are right there, so you don’t need multiple tools to run the basics of a business website.
Overall, HubSpot’s setup is intuitive and accessible, with enough flexibility for both beginners and those with a bit more experience. It makes building and managing a website less of a task, which I appreciate.
Customer Service
HubSpot offers a range of support options, tailored to your plan. Free users have access to a robust knowledge base with how-to articles, the HubSpot Academy for video tutorials and certifications, and a community forum for discussions, tips, and solutions. Additionally, the customer blog shares real-life use cases to guide you.
For those on paid plans, HubSpot Support is available 24/7 through the help button in the bottom right corner of your portal, specializing in technical troubleshooting. Paid plans also include an email ticketing system and phone support via +1-888-482-7768. These resources make it easy to find answers, and the live support options provide peace of mind, especially for technical issues.
Phone Support
Phone support is available between 7:00 AM and 8:00 PM EST: +1-888-482-7768
Live Online Chat
Live chat is available on site 24/7 to all customers.
Email support is available with select plans and response times are short.
User Reviews
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8.5
Price
9.0
Ease of use
9.5
Features
9.0
Service
9.0
Overall
Thank you!