Web.com Hosting Review
Free website included in all plans99.9% uptime & SSL security
Unmetered bandwidth
Business email included
Trusted by 3 million users
Pros & Cons
- User friendly AI-powered builder with a drag and drop editor
- 99% uptime and unmetered bandwidth for site accessibility
- Free SSL certificates and regular backups keep site and data secure
- Easy to add e-commerce and social media tools
- Thousands of templates to choose from
- High renewal rates for plans
- Limited advanced design flexibility
Plans & Pricing
Our overview explains their monthly pricing options, but if you’re looking to save big time, then perhaps the annual plans are more suitable, as they are less than half the price.
Website
This is a plan that is best suited for individuals getting their blog or business started online. If you pay monthly, there is a first-month offer priced at just $1.95. With this plan, you receive a free domain name, an SSL certificate, 1 hour design support, access to all of the templates, and free stock images. You can keep track of the site’s visitors and page views with their easy-to-read dashboard.
Website + Marketing
You can get this plan with a low first-month offer of just $2.95/month (renews at $24.99/month). It’s designed for businesses ready to market themselves online. This plan builds on the Website Plan, adding tools for social media, email marketing, and Google My Business listings. It also enables you to make online appointments.
eCommerce
The first month costs just $3.95/month, and it renews at $34.99/month. For those looking to run an online store, the eCommerce Plan includes all features from the previous plans, plus secure checkout on your own domain and the ability to sell on popular platforms like Facebook, Instagram, Amazon, and eBay.
Web.com Website Hosting Plans
Web.com’s hosting plans offer flexible options designed to fit different needs and growth stages, with both annual and 3-year contract options that can save you up to 70%. Each plan includes at least one website, unmetered bandwidth, a free domain (with annual billing), and a drag-and-drop website builder.
Basic
For those starting small, the Basic Plan is an affordable option at $2.95/month for the first year (renewing at $9.99/month). It supports one website with 10GB of storage, handles up to 15,000 visitors, and includes 25 FTP accounts, business email, and unmetered bandwidth.
Plus
Designed for growing websites, the Plus Plan provides more resources, with hosting for up to five websites, 20GB of storage, and support for 50,000 visitors. Priced at $4.95/month for the first year (renewing at $13.99/month), this plan also includes 50 FTP accounts, an SSL certificate, and all the features of the Basic Plan.
Premium
Perfect for eCommerce and high-traffic sites, the Premium Plan offers hosting for up to ten websites with 40GB of storage and support for 200,000 visitors. At $6.95/month for the first year (renewing at $16.99/month), this plan comes with unlimited FTP accounts, SSL security, and all features of the previous plans, making it ideal for businesses ready to scale.
Overview
Founded in 1999 by Darin Brannan in Jacksonville, Florida, Web.com began as Website Pros Inc., later acquiring the Atlanta-based company Web.com in 2008.
Web.com offers a range of services, from website building and hosting to domain registration and digital marketing support. Their website builder provides an easy, intuitive way to create a professional site, while their hosting services ensure reliable performance with 99.9% uptime, unmetered bandwidth, and built-in SSL security. Web.com’s offerings are tailored to help businesses and individuals launch, manage, and grow their online footprint effectively.
Features & Functionality
Web.com provides a streamlined set of tools and features for building and hosting a website, making it easy for small businesses and entrepreneurs to get online and grow. Here’s what stands out:
Website Builder
Web.com’s drag-and-drop website builder allows you to create a professional-looking website without needing technical expertise. You can choose from customizable templates to fit your brand and style, and the AI-powered design feature provides suggestions to help you set up a unique look quickly. Additionally, you get access to a logo builder and design portfolio for creating a cohesive brand identity.
Hosting Services
Web.com’s hosting options provide reliable performance with features that keep your site running smoothly:
- 99.9% uptime guarantee ensures your site remains accessible to visitors.
- Unmetered bandwidth lets your site handle increased traffic as your business grows.
- SSL security is included for added protection of your site and visitor data.
- Automatic backups keep your content safe, allowing for easy data restoration if needed.
WordPress Hosting
For WordPress users, Web.com offers managed hosting tailored to simplify site maintenance:
- Automatic WordPress installation and updates ensure your site remains up-to-date and secure.
- Managed support provides additional assistance, taking care of technical aspects so you can focus on content.
Domain and Email Solutions
Web.com includes domain and email services with each plan:
- Free domain for one year with annual billing, giving your business a unique web address.
- Professional email for consistent, brand-oriented communications, with three free months included in website building plans.
SEO and Marketing Tools
To help your business get found online, Web.com offers:
- SEO tools that enhance your website’s visibility on search engines.
- Google My Business listing integration to improve local reach and connect you with nearby customers.
- Social media and email marketing tools in select plans, providing essential resources to promote your brand online.
Design & Templates
Professionally Designed Templates
Web.com offers a range of professionally crafted templates that can be easily customized to match your brand. Each template is mobile-optimized, ensuring your site looks polished on any device.
AI-Powered Website Builder
For quick setup, Web.com’s AI-powered builder creates a personalized design in minutes based on a few simple questions. With a drag-and-drop interface, you can easily adjust layouts, images, and text without needing coding skills.
Expert Design Services
If you prefer a more tailored experience, Web.com’s expert design services provide in-house professionals to create custom designs and unique, SEO-optimized copy that aligns with your brand’s specific goals.
Ease of Use
From my experience, Web.com’s platform is designed with ease in mind, making it simple even if you’re new to building websites. The AI-powered website builder is particularly helpful—you answer a few questions about your site’s style and purpose, and it generates a personalized design for you. I found the drag-and-drop interface intuitive; arranging elements, adding text, and uploading images is straightforward, with no technical skills required.
The template library also offers mobile-optimized options, so your site looks polished on any device. For a more hands-off approach, Web.com’s expert design services are a real plus. Their in-house professionals can help customize or even fully design the site to meet your specific goals.
Setting up hosting and email is also simple, with a user-friendly dashboard that makes navigation easy. Web.com’s 24/7 support team is available for any questions, which was reassuring when exploring advanced features like SEO tools or email setup. Overall, the combination of AI tools, professional templates, and accessible support made Web.com’s platform genuinely easy to use.
Customer Support
Web.com’s customer support is impressively accessible and responsive, offering a variety of options to fit different needs.
For personalized advice, business consultants are available to help you find the right solution. You can reach them by phone at 866-227-1474 during business hours (M-F, 8 am-9 pm ET), and there’s a 24/7 chat option for quick assistance any time you need it.
For technical questions and setup help, Web.com’s product support team is accessible around the clock via chat. They can guide you through any technical challenges, from initial setup to more advanced features.
In addition to direct support, Web.com offers a Help Center with a knowledge base, where you’ll find answers to frequently asked questions and step-by-step guides. Their blog provides useful insights, tips, and updates, keeping you informed about industry trends and best practices. For those focused on improving site performance, the Website SEO Checker is a handy tool that provides a free site analysis with actionable SEO recommendations.
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24/7 Help & Support
Get instant help anytime, 24/7. -
Phone Support
You can reach them by phone at 866-227-1474 during business hours (M-F, 8 am-9 pm ET). -
Live Online Chat
There is online chat available. -
Email
Receive tailored responses to detailed questions. -
Video Tutorials
Follow step-by-step guides for setup and design. -
FAQ
Provides quick answers to common questions. -
Blog
Find tips and insights to keep your site optimized.
Final Word
Web.com offers an ideal blend of simplicity and functionality, making it a top choice for anyone looking to establish a professional online presence. With its AI-powered website builder, creating a polished, customized site is quick and stress-free, even if you’re a beginner. The platform boasts 99.9% uptime, ensuring your website is always available to visitors, and unmetered bandwidth allows you to grow without worrying about traffic limits.
Each plan includes strong security features, like SSL certificates and automatic backups, so your site and data stay safe. For those needing a bit of guidance, Web.com’s 24/7 support—available through live chat, phone, and email—makes help readily accessible. With mobile-optimized templates, a drag-and-drop builder, and built-in SEO tools, Web.com covers all the bases to get you noticed online. All these features make Web.com a dependable and exciting choice for anyone eager to launch and grow online confidently.
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