Hibu Review

flag Beautiful, modern, mobile-friendly
  • Secure websites with https
  • Trusted partner – over 500K sites built
  • Mobile-friendly websites
  • Secure websites with https
8.5 /10
Online Stores
  • author: Karen Hayoun
  • 01.11.18
  • Comments


  • "Price"
    7.5 /10
  • "Features"
    8 /10
  • "Ease of Use"
    10 /10
  • "Help and Support"
    8.5 /10


Hibu is a “Do It For Me” website building agency. It mostly focuses on helping out small or mid-sized businesses. Now, the difference between Hibu and other sites for website building is that Hibu has a team of professionals build your site for you.

As a trusted partner to small and mid-sized business across the US, Hibu has built over 500,000 websites within the last 10 years alone. Hibu experts will do all the work of creating your website. During an initial consultation with your Hibu expert, as well as throughout the process, you can provide the input and direction you want. You’ll receive proofs of the site before going live with the opportunity to make additional changes.  Also, Hibu offers one-on-one service and expert support.

To start this process, what you need to do is contact Hibu and talk with a website specialist. They’ll want to learn about your business, goals, budget, your vision for the site and then they’ll share a website solution that is the best fit for you.

Plans & Pricing

When it comes to pricing, Hibu is a bit more expensive than simply paying for hosting and making a site on your own. On the other hand, using this service is a lot cheaper than hiring a web designer, and paying them to make you a site.

Hibu offers several pricing packages, and each comes with different features. Depending on how much you are willing to pay, and what you need, the price can go from around $600 per year to around $2,000 per year. For example, the premium package that contains several add-ons can cost you around $1,600 per year. Of course, this includes the fee for the initial web design as well.

Packages with fewer features will cost less, but you also get less, which is important to have in mind. All in all, you must know what you want, and even more importantly, what you truly need. Make the necessary calculations, just so that you would know what kind of prices you can expect.

Hibu offers a “Satisfaction Guaranteed” program that allows customers to get 100% of their money back if they aren’t happy within 7 days after their site goes live.

Custom-built packages

Features & Functionality

Hibu offers a large number of features for its customers, and they are customizable being that Hibu offers personalized web design services.

Marketing suite integration

You can integrate Hibu’s digital marketing suite with your website. That means that you can add features like online reviews, paid search, display ads, social media, as well as directory listings, and even SEO. A professionally-made and marketed website will attract customers and also allow your business to grow and evolve quickly.

Https security

All Hibu websites are built to withstand the attacks from potential intruders. Additionally, by having https within your website’s name, you let your visitors know that they are visiting a safe and secure website.

Simple drag and drop features

If you want to take some of the control in your own hands, then you can use the simple drag and drop editor to add pages, upload images or do anything else.

Detailed analytics

The 24/7 online dashboard that gets updated with data in real-time provides you with detailed analytics regarding your website’s performance and the type of visitation that you are getting.

Design & Templates

Depending on your business, you may need a specific template for your website. Hibu can match your needs easily, and it can offer hundreds of templates that are completely customizable.

When it comes to the design of the site, templates are modern, simple, and clean. Remember, this is the service that works best with smaller businesses, which is why the company doesn’t aim at creating massive and overly complicated designs. Their sites are simple and practical, and easy for anyone to find their way around. However, that doesn’t mean that you can’t ask for specific things. You will provide instructions on how the site should look like, and even some images and basic content. If you don’t have such specifics in mind, you can also provide general ideas, and the Hibu experts will take care of the rest. When the site is finished, you can ask for changes and improvements, or do them yourself. The company aims to help you and satisfy your every need.

Customer Support

Hibu offers support via phone and live chat. Their hours are Monday – Friday, 8 AM to 11 PM EST and Saturday, 8 AM to 6 PM EST. You can also submit tickets for the company developers to look at and there is a well-maintained community forum present on the website as well. The company also frequently updates its blog. An FAQ page is available, and each Hibu customer has a personal, dedicated consultant who works one-on-one with them.

Pros & Cons

  • Do it for me website building
  • Stay in sync with all marketing efforts
  • Built from the ground up
  • Mobile friendly websites
  • Secure websites with https
  • Not ideal if seeking ongoing complete site redesigns

Ease of Use

Using Hibu to create your website is very simple – because you are not building it yourself. You work with a designer to come up with the look and feel of the site, and they create it for you. After working with the designer, they will send you a proof of the site. Any additional changes can be made by the designer, or on a do-it-yourself basis.

You do not need any deep technical knowledge, because you are not constructing it yourself. Of course, you will have to understand the analytics dashboard, but there are FAQs and tutorials to help you.

  • Phone Support
    Available Mon - Thurs (8:00 - 23:00) and Fri (8:00 - 18:00) EST
  • Live Online Chat
    Not always available and they don't specify when it is. It simply states "At the moment, we are not available to chat".
  • Email
    You can submit your information along with a message on the support page of the website.
  • FAQ
    Yes, FAQs are available.
  • Community Forum
    There is a community forum available
  • Blog
    There is a blog with marketing and website optimization tips

Final Word

Hibu is a great way for a small or mid-sized business to get a beautiful, professional website, without hiring an expensive web designer. The service costs more than DIY website builders, but on the other hand, it doesn’t require any technical knowledge and saves you time and headaches.

It is very customizable, and you can provide your own suggestions about how the website should look. Also, if you happen to have any issue, the support team is only a phone call away. You will get many features as a part of the package, and of course, it is a fairly easy-to-use interface.

Karen Hayoun>
Karen Hayoun

Karen is a copywriter and social media strategist with extensive experience working with small businesses and corporations, both B2B and B2C. With her expertise in online marketing and knowledge of website creation, there’s no better person to turn to if you want to craft an incredible website that gets noticed.

Leave a Reply

1 Comment threads
0 Thread replies
Most reacted comment
Hottest comment thread
1 Comment authors
Recent comment authors
newest oldest most voted

Questions & Answers

Michelle Castelli

I am interested in seeing your templates as I am considering using your company to build my website.

The great thing about Hibu is that there are no templates -- instead, a designer builds your website for you. To get in touch with Hibu, click here.

What is your next step?

Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5networks.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy