1&1 Review

flag FREE domain name
  • Great for individuals & small businesses
  • 350+ applications and widgets for your site
  • Real-time web statistics information
  • Responsive website design
8 /10
30 days
  • author: Eric Renfro
  • 01.11.18
  • Comments
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  • "Price"
    8.5 /10
  • "Features"
    8.5 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    8 /10


1&1 website builder has simplified the website building process to a point where you don’t require any tech expertise. Whether you are a beginner looking to start your first blog, a business owner building an e-commerce online shop, or an individual looking to build a personal site, 1&1 offers the best option of a DIY website platform available. You have the option of choosing your customizable website template, complete with the best drag and drop technology, SEO packages and social media features to attract new users. With the help of 1&1, you will be able to create an amazing site on your own, with no professional help.

Plans & Pricing

1&1 offers the following plans:


This package is great for small projects and freelancers. It is $1.00/month for 6 months and then $7/month. This plan includes templates, a free domain and email account, and social widgets.


The business package is $1/month for 12 months and then $10 per month. It includes professional templates, a free domain and five email accounts, social media widgets, business widgets, and multilingual settings.


This plan is $1/month for 6 months and includes a free domain and ten email accounts, social media widgets, business widgets, multilingual settings, tailored content, SEO tutorials, and an email marketing tool.


Features & Functionality

Responsive Site Version

All 1&1 packages utilize responsive design. The website you create will automatically have a mobile version on it. It uses your existing styles; that way, your mobile version retains the branding of your desktop version.


The Blog web app allows you to interact with your visitors easily. 1&1 offers you the use of a guestbook and comments, social media widgets to incorporate, and an RSS feed. You can also integrate an external blog with your business website.


1&1 offers a variety of over 350 apps and widgets to add to your website. You can add a document downloader or a translation tool for your customers, a calendar function or a photo gallery to enhance your website and incorporate multimedia images or videos seamlessly into your design.

E-commerce Integration

Users are able to integrate a Mini Shop to any page without having to upgrade their current plan. The Mini Shop can include a shopping cart with a checkout option, and numerous payment methods for the user to choose from.

Site Statistics

1&1 also offers its own Site Analytics panel, which provides up-to-date information on the most important KPIs for your site, such as page impressions, most visited pages, exit pages, and bounce rates. You are also able to see the type of browser and operating system for each user.

Design & Templates

1&1 has strong web page templates with great built-in visuals. They recently introduced a massive template upgrade and now offer more than 10,000 different professional up-to-date layouts. Its personalization options are sure to make your website stand out from the masses. Templates are available across multiple categories and switching from an initially chosen template to a new one is seamless and can be done at any time.

Customer Support

1&1 Contact Support is varied. It offers support 24/7 and conveniently you are able to phone them directly. Live chat is available as well as an email service at support@1and1.com. There is no option to submit a ticket. Video tutorials are available on the website. There is an FAQ section available covering various topics such as cloud platform, domain extensions and managed WordPress. There are a community section and a blog.

Pros & Cons

  • Intuitive drag-and-drop editor
  • Blog web application
  • Over 350 apps and widgets to add to your website
  • Site analytics panel which offers real-time web statistics information
  • All packages come with a responsive website design
  • Email support response can take up to 38 hours

Ease of Use

You can learn how to use it in no time, as the site builder is extremely intuitive and uses drag and drop functionality so that even a newcomer to web design can achieve a professional look. Setting up your account and getting access to the website builder takes seconds and there aren’t any cumbersome preliminaries to go through. Building a basic website should not take over a few hours for a moderately experienced person.

  • 24/7 Help & Support
    The company offers both phone and chat.
  • Phone Support
    If you want to contact one of the experts directly, they recommend you to use the Contact Support.
  • Live Online Chat
    On the site it's called "online support" Tell them your problem online, and they will offer you solutions and contact options to get you in touch with the right expert for your problem. The experts have put together online help resources for you and are also available to talk to.
  • Email
    The company offers email customer support.
  • Video Tutorials
    There are video tutorials available on the company's YouTube channel.
  • FAQ
    FAQ is available for various topics such as cloud platform, new domain extensions, managed WordPress, click & build.
  • Community Forum
    There is a community section on the site but no option to ask questions in a forum.

Final Word

1&1’s DIY website design tool is extremely easy to use and has a well-designed interface that guides you through the setup process. This will make it easy for you to create an up-to-date website that also looks great on mobile devices. It’s the perfect website tool if you want an easy, user-friendly, and effective website builder to help you have a fully functional and professional website.

Eric Renfro

Eric is a master when it comes to web development. With seven years of experience, Eric has successfully assisted numerous well-known companies and individuals create and develop their desired websites. He is a contributing writer to the Top 5 Website Builders blog.

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